Gaya APA

Peppard, J. (1997). The Esscence of Busines Process Re- Engineering (Cet. Ke-1). Yogyakarta: andi.

Gaya MLA

Peppard, Joe. "The Esscence of Busines Process Re- Engineering". Cet. Ke-1 Yogyakarta: andi, 1997. Text.